Here are some common questions about shipping. If something isn't answered here, just reach out and we'll help.
Where do you ship?
Globally! This site ships to most countries and all prices are in USD. If you reside in Canada, visit our Canadian website at dishandduer.ca, eh?
How long does it take to ship?
USA: Regular Shipping (Expedited Parcel) takes 4-7 business days and Priority (Xpresspost) takes 2-3 business days.
International: Regular Shipping (Tracked Packet) takes 6-10 business days and Priority (Xpresspost) takes 4-7 business days.
What carriers do you ship with?
We ship using USPS in the USA and Canada Post for all other countries.
How long does it take to ship my order?
We aim to process all orders within 24 hours of placement although during busy times like holidays, it may take up to 48 hours. You will receive an email confirmation with a tracking number when you order has shipped.
Do I have to pay any import duties?
Not if your order is under $800 and you reside in the US. Orders over this amount, or if you live in another country other than the US, you may have to pay duties if they are enforced by your government.